Office Communication in an International Environment

A course to help you outperform and excel at handling whatever comes your way in the workplace including platinum tips for meetings, things to do and not to do, business vocabulary, business terms and power phrases in English. Learn to write and style emails that impress and get results. Acquire more confidence in the workplace by using a positive approach to manage and prevent conflict.

• Adopt excellent writing, speaking and communication skills
• As front office staff are the first point of contact in a business, learn to polish and tweak your interpersonal skill and communication approach
• A balance of writing and speaking is maintained throughout the workshop, emphasizing the professional skills required in today’s global working environment with a view to creating a lasting and favorable personal impression as well as strong representation of the organization
• Create templates for your personal workplace issues and situations with instant feedback from the trainer
• Learn the art of presenting yourself when at meetings, hosting events or as a guest