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Business Survival Skills

For those wishing to build long-term professional relationships and a loyal customer or contact base. Making a positive first and lasting impression, handling issues and situations with decorum and respect. Learn to streamline communication, both spoken and written, in a nutshell, always measuring the impact of words on the listener or reader. Handling tricky situations without burning bridges.

  • The art of making small talk and networking skills

  • Meeting and discussion skills to avoid burning bridges; how to chair a meeting

  • Present yourself and your organization in a positive light in oral and written English (report writing and presentation of reports)

  • Top tips for streamlined communication; getting the right nuance in English

  • Acquisition of industry-related terminology

  • Entertaining guests and acting as host; understanding protocol and business etiquette

  • Essential communication when you are the guest

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